Terms and Conditions

FREE Shipping @ SavioLighting.com
INDIVIDUAL item greater than $49 is qualified for free ground shipping within 48 Contiguous US States. Additional shipping will be added for Alaska and Hawaii shipments. Canadian & all international shipments do NOT qualified for free shipping. Buyers are responsible for international custom duties and fees.

SavioLighting.com offers the following Returns Policy
SavioLighting.com has a 30 day exchange policy from the date of receipt of your order on all items on this site provided they are returned in original condition in original carton (Merchandises cannot have been installed or any wires cut or modified, otherwise cannot be exchanged or refunded). Any item returned to SavioLighting.com for refund will be charged a 18% re-stocking charge. We are not responsible for any labor costs as a result of defective or incorrect items. Customer is responsible for all insurance and freight charges (inbound and outbound, if your order is a free shipment) on any return. Product's price must be greater than $50 to be eligible for return. Additionally, orders of 10 or more of the same product or orders of more than $2,000 cannot be returned.

You can also cancel items within 24 hours after you place your order. Please call our customer service department immediately. Once an item or an order has been processed it cannot be canceled, and you will have to process a general return.

We require that you contact us by email (support@saviolighting.com) or phone (508) 875-8818 PRIOR to returning any goods back to us. Goods returned without an RMA number or prior notice will NOT be accepted.

The following types of items and orders do not qualify for returns or refund:
Light Bulbs, Fluorescent Replacement Lamps, Parts, and Shades do not qualify for returns unless the error was the fault of SavioLighting.com. Special purchases, such as: inventory sale Items, custom orders, special discounts and the like.

Damages: All damages or defective merchandise reported to SavioLighting.com within 7 days of receipt of your order will be replaced at SavioLighting.com's expense. In addition, SavioLighting.com will repair or replace at our discretion, any item that fails electrically within one year from date of receipt providing the item has not been improperly used. Shipping charges will apply.

Please open all items immediately upon receipt and inspect them for damage even if you are waiting for an installer to do the installation or if they are not going to be used immediately.

Products should be returned to:
Savio Lighting
c/o Web Returns
30 Wexford St
Needham, MA. 02494
RMA# (This number needs to appear on the address label and NOT the carton!)

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Savio Lighting. The collective work includes works that are licensed to Savio Lighting. Copyright 2009, Savio Lighting ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Savio Lighting or purchasing Savio Lighting products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Savio Lighting or to purchase Savio Lighting products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Savio Lighting. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of Savio Lighting used in the site are trademarks or registered trademarks of Savio Lighting


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Savio Lighting disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Savio Lighting does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Savio Lighting does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
Savio Lighting shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Savio Lighting has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Limited Warranty and Limitation of Liability Material
Savio Lighting warrants all products sold by it to be merchantable (as such term is defined in the Uniform Commercial Code) and to be free from defects in material and workmanship for a period of one year from date of shipment. Buyer must notify Savio Lighting promptly of any claim under this warranty. The Buyer’s exclusive remedy for breach of the warranty shall be the repair or replacement, F.O.B. factory, at Savio Lighting’s option, of any product defective under the warranty, which is returned to Savio Lighting within one year from the date of shipment, except as noted below. NO OTHER WARRANTY, WHETHER EXPRESSED OR ARISING BY OPERATION, COURSE OF DEALING, USAGE OR TRADE OR OTHERWISE IMPLIED, SHALL EXIST IN CONNECTION WITH Savio Lighting’S PRODUCTS OR ANY SALE OR USE THEREOF. Savio Lighting’s warranty shall extend only to the first Buyer of a product from Savio Lighting, from Savio Lighting’s Buyer, or from an original equipment manufacturer reselling Savio Lighting’s product, and is nonassignable and non-transferable and shall be of no force and effect if asserted by any person other than such first Buyer. This warranty applies only to the use of the product as intended by Savio Lighting and does not cover any misapplication or misuse of said product. Product warranty is extended by its original manufacture. Savio Lighting's obligation under this warranty shall not extend beyond the customer's original purchase price of the product and accordingly any consequential damages or labor cost arising out of a defect are expressly excluded. This warranty excludes ballasts and lamps, and buyer agrees to make all claims regarding defects or deficiencies according to the warranty of the manufacturer thereof as its sole source of recourse or compensation.


Typographical Errors
In the event that a Savio Lighting product is mistakenly listed at an incorrect price, Savio Lighting reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Savio Lighting reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Savio Lighting shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Savio Lighting without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
Savio Lighting may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Savio Lighting.


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Savio Lighting products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Savio Lighting products) must be commenced within one (1) year after the claim or cause of action arises. Savio Lighting's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Savio Lighting may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Savio Lighting or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
Savio Lighting does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Savio Lighting is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Savio Lighting reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Savio Lighting in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless Savio Lighting, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, Savio Lighting may link to sites operated by third parties. However, even if the third party is affiliated with Savio Lighting, Savio Lighting has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Savio Lighting. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Savio Lighting seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).